The ITDN was formed in 1985, to provide a voice within the tyre industry for the completely independent tyre distributor.

In 1999 ITDN opened their own 24-hour call centre at Wareham in Dorset. Employing fully experienced staff, all calls are answered on our dedicated number, then a fully equipped network van is despatched to deal with the customer’s requirements. If required this service can also extend to cover vehicles in Europe.

In 2006 the ITDN continued to move forward with the opening of a brand new purpose built Headquarters. At present the new office at Cranmere Road, Okehampton, Devon, handles all the administration and invoicing generated from the network of around 350 depots and over 1200 service vehicles, available throughout the UK and Northern Ireland.

The ITDN has a long-standing commitment to high service standards and customer care. We communicate with customers regularly to ensure that they are being taken care of promptly and efficiently, we value their opinion on the service we provide, our members and our standards. We believe that the members are our ambassadors and that they are fully trained to be helpful, courteous and efficient at all times. It is our continued goal to offer a prompt, professional and reliable service to all our customers 24 hours a day 365 days a year.

We have a strong and expanding customer base, which has developed, due to our continued belief that a competent and reliable service, matched with our ability to adapt to our customers requirements, has created a loyal partnership, which will enable both our customers and network members to grow and expand together.