Services
The ITDN has been providing a tyre breakdown service to independent tyre dealers for 25 years. We are extremely proud of our established reputation in the truck breakdown service sector and the excellent response times and service provided by our members. The name says it all: It stands for Independent Tyre Distributors Network Ltd, a company set up for independent tyre dealers, to help them remain independent tyre dealers.
In the past 12 months the network has gone through tremendous change to update and enhance systems. We have recently developed a state of the art in-house breakdown logging system and "ITDN Interactive" web-based member programme.
ITDN has recognised the increased need for up-to-date information flow to its members and fleet customers and will continue to offer extra benefits and ongoing development. Futhermore, we now also have an internal IT developement team. Despite these many changes, our cheif concern remains, as always, to provide support to our membership and to help independent tyre dealers grow.
Whilst the market is constantly evolving and larger companies often swallow up smaller concerns, it is good to know there is an organisation that wants to offer support to your business instead of taking it. ITDN is limited by guarantee and as such is not available for sale or betterment other than via the agreement of all its members. In addition, it also provides credit indemity insurance cover and bespoke reporting.
Why choose the ITDN?
24 Hour Call Centre 365 Days a Year
We have a dedicated team of experienced staff waiting to take your call all day, everyday. *All calls may be monitored or recorded for training purposes.
Central Billing Facility
When you submit your worksheet or place a job with the call centre we do all the leg work, we process the invoice or credit note and you pay us or we pay you in 60 days, no having to deal with lots of different companies.
Work You do is Covered
We have credit idemnity insurance on all members which means you are Guaranteed to get paid for any work you do for us (subject to ITDN Rules and Regulations).
We Are Here For You
ITDN is your organisation - we care about you and we value your business.
Price Reviews
In the uncertain climate it's good to know we constantly check prices to ensure we are in-touch with the market.
Membership Standards
We are proud of our members and the quality of service we represent. We monitor members to ensure our standards are being upheld.
Constantly Improving
We always strive to offer our members enhanced services and constantly improve our systems, processes and training.
Worksheet Chasing
If we haven't received your worksheet after 20 days, we will automatically chase you for it (exc. direct jobs).
Comprehensive Reporting
Our IT department can now offer a detailed suite of reports for members.
Can We Help?
If we can help, we will. Please let us know of anything that you feel may be of benefit to you or your fellow members.